I bought a brand new DELL 8700 computer in May and am running OS 8.1. I also have the latest version of Express Scribe v5.69 but for ANY video file format I load and play it won't be play in color, just black-and-white.
Has anybody else run into this problem and if so (or if not) does anybody recommend what I should do to get the files to play in color?
I have not set the computer up with any other settings than factory.
Help.
Thank you.
-David Bogard