eventscreative

It is a voice modem (on the recommended list) with a voice driver (Unimodem Full Duplex Audio installed with the modem driver, and the Modem Line Playback shows up in the list of Audio Play Devices. Interestingly, when the Play Device in the Audio settings of the Call Test Simulator are set to Modem Line Playback, I can hear the call simulator through the phone line. IVM appears to be selecting the WRONG play device when playing the call through normal operations and not through the simulator, and there seems to be no option to fix this. VOIP, unfortunately, is not an effective solution for my application.

Also, I note that outgoing audio does play in outgoing calls (just not when an incoming call is answered), and that incoming audio on both incoming and outgoing calls is received fine (e.g. the modem responds to DTMF tones). The modems both work in other, similar products that require fully TAPI compliant modems, which leads me to conclude that this is a problem with IVM, not the modems. Also, the modems are both on IVM's recommended list.

I have two modems, a Multitech MT5656ZDX-V and a Multitech MT5634ZPX-PCI-V. Each of them will pick up the line, but when the audio plays, it plays through the computer's speakers instead of through the voice modem. This seems to be a common problem, but reinstalling the modem did not help. Has anyone found a solution for this?