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Prefix Changing Automatically to "A"

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I used # in an earlier version of Express Invoice as my prefix for a quote, invoice, order, and receipt.

Now, prefix characters automatically change to A, no matter what I entered. Is there a setting for this or is this a bug in version 5.01?

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hI

I recently upgrade to version 5.01, and notice that the prefix changes either to blank or A, if you disable the sycn devices, this will correct this issue, I´ve tried to ask NCH support but since I was using the free version in my tablet couldnt get any help, so I hope this will help you. On my desktop Im using a paid version and this prefix is fine if you do this.

 

Daniel

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Hi I have a similar problem I used to have a prefix but it went blank when I sync, I have remove the sync and in the invoice settings it shows my prefix SJA, but if I create a new invoice it does not show the prefix.

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