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purchased soundtap (gold) can't email NCH because


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We really try to get this information from you as it gets us off on the right foot, it saves time emailing back requesting necessary info, But if you dont have the info, that field will take anything you type in.

The Help Menu is along the top menu bar > then About for windows users.

We have also posted a new forum, its a closed topic but it outlines how to get through to support effectively and without error.

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