d1rage5 Posted June 28, 2008 Share Posted June 28, 2008 i would like to know if you could if use this to allow the person calling to leave a voice mail as well so that you have the name and address and then have the data entered? Link to comment Share on other sites More sharing options...
pythonpoole Posted June 28, 2008 Share Posted June 28, 2008 Yes. You can have the call answered by any OGM you wish and then after storing the person's name and address to a log/database, use the OGM action to send them to Voice Mail to leave a message. Link to comment Share on other sites More sharing options...
d1rage5 Posted June 28, 2008 Author Share Posted June 28, 2008 Yes. You can have the call answered by any OGM you wish and then after storing the person's name and address to a log/database, use the OGM action to send them to Voice Mail to leave a message. so after the last section (Done) that will play back there info and they press 1 to confirm you would then change it to an OGM that leaves a message? Would it still finish and record the data in the DB/CVS? Link to comment Share on other sites More sharing options...
pythonpoole Posted June 29, 2008 Share Posted June 29, 2008 Yes, if you are using some kind of plug-in or the built-in LOG feature to store the info in a DB, by the time the OGM ends (when the action such as leave voice mail is performed), the details will already be written to the DB/CVS. Make sure the recording for that OGM is at least 1 or 2 seconds long though just to make sure the plug-in had time to execute and such. Link to comment Share on other sites More sharing options...
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