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Axon Virtual PBX Setup


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Hello All,

 

I have just install Axon,but littile bit confused how to configured it.i have a voip provider,and i want to link my voip

provider to Axon PBX for make & recieve PSTN calls,can you please assist me how to configured it.I want to setup my

5 extn. for both outgoing and incoming calls.

 

 

Waiting for an instant reply....

 

 

 

Thanks

 

 

Sanddeep Kumar

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To link your VoIP provider with Axon, open the Axon web configuration panel and add a new 'External Line'. Fill in all the details (username/password/server) given to you by your VoIP provider. Once you've saved the configuration, Axon should be ready to make/receive calls.

 

The next thing to do is set-up some extensions. This is pretty straight forward, add a new extension, give it username/number and a password and then you can set-up an IP phone or Soft Phone (e.g. Express Talk) with those details and they should be ready to phone out & accept calls through Axon.

 

The next thing to do is to add all the extensions to a ring 'Group' so that incoming calls will ring all the extensions instead of just one (you can pick and choose which extensions to ring). Once you've done that, simply go back to the external line settings and set the line to send incoming calls to the ring group you just created.

 

[incoming calls should now ring as expected]

 

The last step is to configure a dial plan. Again this is pretty straight-forward, you can basically add rules so that calls starting with a certain digit go out on a certain line. For example, you could set a rule where calls starting with 1 use the internal Axon [Extension] line to call other extensions, and make all other calls go out onto your VoIP line.

 

[Outgoing and Internal calls should now be working]

 

That's it.

 

The only thing is you mentioned PSTN. Generally speaking, PSTN is a term to describe analogue telephony systems and not VoIP. Do you wish to connect normal analogue lines to Axon as well as VoIP lines?

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HI,

 

Thank You so much for reply,it has done with the help of yours,one more thing i want to know,if i put static IP in my PC with a domain name,can i use this PBX from anywhere else,suppose if this PBX in london,and i want to add extension from USA can i do this,it will work or not...

 

 

Thanks

 

 

 

Sanddeep

 

 

 

To link your VoIP provider with Axon, open the Axon web configuration panel and add a new 'External Line'. Fill in all the details (username/password/server) given to you by your VoIP provider. Once you've saved the configuration, Axon should be ready to make/receive calls.

 

The next thing to do is set-up some extensions. This is pretty straight forward, add a new extension, give it username/number and a password and then you can set-up an IP phone or Soft Phone (e.g. Express Talk) with those details and they should be ready to phone out & accept calls through Axon.

 

The next thing to do is to add all the extensions to a ring 'Group' so that incoming calls will ring all the extensions instead of just one (you can pick and choose which extensions to ring). Once you've done that, simply go back to the external line settings and set the line to send incoming calls to the ring group you just created.

 

[incoming calls should now ring as expected]

 

The last step is to configure a dial plan. Again this is pretty straight-forward, you can basically add rules so that calls starting with a certain digit go out on a certain line. For example, you could set a rule where calls starting with 1 use the internal Axon [Extension] line to call other extensions, and make all other calls go out onto your VoIP line.

 

[Outgoing and Internal calls should now be working]

 

That's it.

 

The only thing is you mentioned PSTN. Generally speaking, PSTN is a term to describe analogue telephony systems and not VoIP. Do you wish to connect normal analogue lines to Axon as well as VoIP lines?

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HI,

 

Actually internal calls are working fine,but when i make external calls it shows outbound dial plan not found,can you assist me if i want to make calls to UK through my voip provider,which dial plan i should use.

 

 

Thank you for your assistanse

 

 

Sanddeep

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