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Advanced IVR Plugin programming


a.lando@libero.it

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i am using tha IVR with a plugin for a customer care call center.

 

The calling client entering from pone a userID and Password log in into its database space to leave it's questions.

 

My question is: each time a client is autenticated into the system (i have a global variable %ClientID% that is the primary key of the client) and leave to its mailbox a question, i would like to put the .wav file of the question into the database.

 

Does anyone know if it is possible?

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