Al Brune Posted June 3, 2008 Share Posted June 3, 2008 Help Folks! I bought RecordPad and have been using it for recording my e-book (for a "books on tape" digital product). Everything was great until I started getting messages saying my trial period was up and I had to now buy the software. I had already bought it. Plus, when I type in my RecordPad Pro License, Registration, and Activation Code, sent to me by e-mail from the company it say's what I type in is incorrect. Very maddening! Because this project is so important an a deadline is looming, I went ahead and BOUGHT IT AGAIN! So what happened a few days later... that's right the message was back. Now I really don't want to have to keep buying this software again every few days. What a silly bug! I have almost completed all of my recording and only have a little more to go. But I am a computer and software Dummy, so I don't know what to do, to make sure the stuff already recorded is safe (I am trying to download it to my website server)> Anyone else: 1. Every have this problem too! 2. Have any suggestions how I can fix it. 3. I have sent an e-mail to support and I am waiting for a response. Help folks if you can! Best, Al Link to comment Share on other sites More sharing options...
Guest nchaj Posted June 4, 2008 Share Posted June 4, 2008 once you purchase an item you dont need to purchase it again unless you want to upgrade. Check that the error is in fact from Recordpad (along the top blue bar) and not another program If in the Help Menu > about it says that you are the licensed user then you dont need to purchase any license or enter the details again. Make sure you do as requested and backup everything you have bought from us. Link to comment Share on other sites More sharing options...
jobes1 Posted July 29, 2008 Share Posted July 29, 2008 I cannot for the life of me, activate my purchase. The activation process will not recognize my legitamite postal code. HELP! Link to comment Share on other sites More sharing options...
Guest nchaj Posted July 30, 2008 Share Posted July 30, 2008 I cannot for the life of me, activate my purchase. The activation process will not recognize my legitamite postal code. HELP! Copy and paste the details in from the email rather than typing , this often works a treat. Otherwise there is an FAQ article here that might help http://www.nch.com.au/support/reg.html#ABA cheers Link to comment Share on other sites More sharing options...
jobes1 Posted August 1, 2008 Share Posted August 1, 2008 Copy and paste the details in from the email rather than typing , this often works a treat. Otherwise there is an FAQ article here that might help http://www.nch.com.au/support/reg.html#ABA cheers I am in the activation process page. I have a Canadian postal code, which your system will not accept. Link to comment Share on other sites More sharing options...
layresearcher Posted February 1, 2009 Share Posted February 1, 2009 So is this download here http://www.nch.com.au/recordpad/index.html a free home-users download? and if so what are the key limitations of it? Link to comment Share on other sites More sharing options...
Guest nchar Posted February 5, 2009 Share Posted February 5, 2009 Hi, Information about the product and its feature can be found in the following places: http://www.nch.com.au/recordpad/index.html Pressing F1 for the manual Hope this helps Link to comment Share on other sites More sharing options...
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