Virtual Machine

[robeerski]

I have been using DialDictate for a long time and I recently started converting all of my servers to Virtual Machines using VMware ESX server. This has really saved me a lot on rack space rental etc. The only server that has given me torubles is my DialDictate machine. All of my lines are Voip through Vonage and I seem to get very choppy audio on both the incomming recording and the outgoing voice prompts when Dial Dictate is running in a virtual machine. I am wondering if anyone has had any luck getting DialDictate to run in a Virtual Machine and if so, what did you do to make it work. What really puzzels me is that I have a Virtual Machine running an Asterisk Voip phone PBX with 10 inbound lines on the same server as this new DialDictate Virtual Machine and I get none of the choppy audio issues on the Asterisk system. I obviously have a lot more control on how Asterisk provisions the Voip lines then in Dial Dictate but I wouldn't think that this should cause me this much trouble.

 

I am running DialDictate version 4.08 in Windows 2000 SP4 all on top of a VMware ESX server.

[jeanieb]

I have been using DialDictate for a long time and I recently started converting all of my servers to Virtual Machines using VMware ESX server. This has really saved me a lot on rack space rental etc. The only server that has given me torubles is my DialDictate machine. All of my lines are Voip through Vonage and I seem to get very choppy audio on both the incomming recording and the outgoing voice prompts when Dial Dictate is running in a virtual machine. I am wondering if anyone has had any luck getting DialDictate to run in a Virtual Machine and if so, what did you do to make it work. What really puzzels me is that I have a Virtual Machine running an Asterisk Voip phone PBX with 10 inbound lines on the same server as this new DialDictate Virtual Machine and I get none of the choppy audio issues on the Asterisk system. I obviously have a lot more control on how Asterisk provisions the Voip lines then in Dial Dictate but I wouldn't think that this should cause me this much trouble.

 

I am running DialDictate version 4.08 in Windows 2000 SP4 all on top of a VMware ESX server.

 

I was using server hosting for a while which was on virtual windows servers, but had problems and went back to running DD on an XP system in my office. The issue is defintiely with the SIP/network configurations on the virtual servers, but I have no idea how they work. I just stopped using it.

 

Sorry I could not be of more help.

 

Jeanie B.

[robeerski]

Thanks for the reply, I hope someone sometime comes up with an answer to this dilema. I too have gone back to using direct hardware as I was not able to make the VMware server work reliably