christopherdowns Posted January 21, 2008 Share Posted January 21, 2008 Hi THere Axon is dropping out on me after every 5 calls this is what i get in the log please help 23:35:11 Call sip:90273228957@202.180.76.161 -> 701 answered 23:36:29 Call sip:90273228957@202.180.76.161 -> 701 disconnected 23:42:16 Cannot find any contacts in group "701". 23:42:16 It is possible no phone is connected logged on. 23:42:31 Stop web server 23:42:31 Stop telephony engine 23:42:32 Axon Exit 23:42:33 Axon started 23:42:33 Starting telephony engine... 23:42:33 SIP Private IP is: 10.1.1.5:5061 23:42:33 Unable to auto-detect public IP. Using private IP 23:42:33 SIP Public IP is: 10.1.1.5:5061 23:42:33 Starting web server... 23:42:33 Control window connected to background service 23:42:33 SIP Private IP is: 10.1.1.5:5061 23:42:33 SIP Public IP is: 10.1.1.5:5061 23:42:35 Attempting to register sip:039749043@2talk.co.nz 23:42:35 Registered as: sip:039749043@2talk.co.nz Link to comment Share on other sites More sharing options...
pythonpoole Posted January 21, 2008 Share Posted January 21, 2008 Is this a new problem (as in it worked before and not now)? The major issue seems to be Axon cannot detect your Public IP and instead is using your private LAN IP (10.1.1.5). This is likely to cause some problems, so please go into Axon's network settings and either enable STUN servers, or specify your public IP address in the appropriate fields. If you are still encountering problems, come back here. The other problem is that for some reason it seems the group 701 doesn't have any active extensions. Is it possible none of the extensions in group 701 are actually registered properly with Axon? Link to comment Share on other sites More sharing options...
christopherdowns Posted January 21, 2008 Author Share Posted January 21, 2008 The other problem is that for some reason it seems the group 701 doesn't have any active extensions. Is it possible none of the extensions in group 701 are actually registered properly with Axon? Hi There The only extn in group 701 is the IVM, it was working and now its not, My STUN servers are already enabled and i dont have a static IP Link to comment Share on other sites More sharing options...
pythonpoole Posted January 21, 2008 Share Posted January 21, 2008 Are you sure you have correctly forwarded the necessary ports on your router? If Axon cannot automatically detect your IP it indicates there is a serious problem in terms of inbound/outbound data transmission on the VoIP ports and could likely cause such problems as you are having. Link to comment Share on other sites More sharing options...
christopherdowns Posted January 22, 2008 Author Share Posted January 22, 2008 Are you sure you have correctly forwarded the necessary ports on your router? If Axon cannot automatically detect your IP it indicates there is a serious problem in terms of inbound/outbound data transmission on the VoIP ports and could likely cause such problems as you are having. Hi There it just seems to be this consistans error that group 701 cannot be found, it is not interlinking into IVM all of a sudden which is installed on the same PC Link to comment Share on other sites More sharing options...
emanborg Posted January 23, 2008 Share Posted January 23, 2008 Hi There it just seems to be this consistans error that group 701 cannot be found, it is not interlinking into IVM all of a sudden which is installed on the same PC Dear chris, Please disable <RECORDING> on all lines and try again. I'm experiancing a similar problem on the new version. Regards, E Link to comment Share on other sites More sharing options...
christopherdowns Posted January 24, 2008 Author Share Posted January 24, 2008 Dear chris, Please disable <RECORDING> on all lines and try again. I'm experiancing a similar problem on the new version. Regards, E Hi There, how do i do this? Chris Link to comment Share on other sites More sharing options...
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