rogerrem Posted January 10, 2008 Share Posted January 10, 2008 EDIT: PROBLEM SOLVED SEE POST FROM funkyfier! Hi, After many hours of work i finaly got the plugin getdata.exe to work.. i was jumping of joy! but the happyness did not last long, here is my problem: I use the getdata.exe plugin to retrieve pin codes for mobilephones in our business, the user punch in their mobilenumber and get read their PIN code back. This works flawless when i use the simulator, but when i try it with a real call the plugin/script fails, even thoug is seems to run correctly. From log (With Simulator): 08:18:00 Variable telefon = 41410407 08:18:00 Command - Go 08:18:00 Open OGM: Sjekker 08:18:00 Run plugin: getdata.exe fil.dat 41410407 pin 08:18:00 Play file: D:\Documents and Settings\All Users\Programdata\NCH Swift Sound\IVM\OGMs\Sjekker.wav 08:18:00 Plugin returned: pin=1234&found=found From log (Real call): 08:17:28 Variable telefon = 41410407 08:17:28 Command - Go 08:17:28 Open OGM: Sjekker 08:17:28 Run plugin: getdata.exe fil.dat 41410407 pin 08:17:28 Play file: D:\Documents and Settings\All Users\Programdata\NCH Swift Sound\IVM\OGMs\Sjekker.wav 08:17:29 Plugin returned: found=fail As you can see the plugin runs correctly, but returns no data when trying with a real call. I am getting desperate here Please, has anybody encountered this problem before and have a solution? or maybe an idea to a solution? Best regards, rogerrem Link to comment Share on other sites More sharing options...
deveron Posted January 10, 2008 Share Posted January 10, 2008 Are you using IVM version 4.05? I have experienced similar problems with earlier versions which are now working fine in 4.05. Link to comment Share on other sites More sharing options...
rogerrem Posted January 10, 2008 Author Share Posted January 10, 2008 Are you using IVM version 4.05? I have experienced similar problems with earlier versions which are now working fine in 4.05. Yes I'm using the 4.05 It's annoying the hell out of me, that i can't find out whats wrong. I got to get it to work..! Any ideas? How is NCH with support on trial software? I am defenitly not buying it, if it doesn't work properly.. Link to comment Share on other sites More sharing options...
pythonpoole Posted January 10, 2008 Share Posted January 10, 2008 NCH only provides basic support to users (i.e. through forum or low-priority e-mail) unless the user specifically buys one of the support packages offered (see pricing here). Your problem is very strange, but it seems it is a problem with the plug-in itself because it still reports the plug in as retuning "fail" where as if the plug-in didn't return anything, or IVM couldn't run the plug-in properly, I'd imagine there should be an error. Link to comment Share on other sites More sharing options...
rogerrem Posted January 11, 2008 Author Share Posted January 11, 2008 NCH only provides basic support to users (i.e. through forum or low-priority e-mail) unless the user specifically buys one of the support packages offered (see pricing here). Your problem is very strange, but it seems it is a problem with the plug-in itself because it still reports the plug in as retuning "fail" where as if the plug-in didn't return anything, or IVM couldn't run the plug-in properly, I'd imagine there should be an error. Thank you for your interest I cannot find an error of any kind related to the plugin (more than what i described in my first post). Any idea where such errors will log? -R- Link to comment Share on other sites More sharing options...
goodnavity Posted January 11, 2008 Share Posted January 11, 2008 Hi, After many hours of work i finaly got the plugin getdata.exe to work.. i was jumping of joy! but the happyness did not last long, here is my problem: I use the getdata.exe plugin to retrieve pin codes for mobilephones in our business, the user punch in their mobilenumber and get read their PIN code back. This works flawless when i use the simulator, but when i try it with a real call the plugin/script fails, even thoug is seems to run correctly. From log (With Simulator): 08:18:00 Variable telefon = 41410407 08:18:00 Command - Go 08:18:00 Open OGM: Sjekker 08:18:00 Run plugin: getdata.exe fil.dat 41410407 pin 08:18:00 Play file: D:\Documents and Settings\All Users\Programdata\NCH Swift Sound\IVM\OGMs\Sjekker.wav 08:18:00 Plugin returned: pin=1234&found=found From log (Real call): 08:17:28 Variable telefon = 41410407 08:17:28 Command - Go 08:17:28 Open OGM: Sjekker 08:17:28 Run plugin: getdata.exe fil.dat 41410407 pin 08:17:28 Play file: D:\Documents and Settings\All Users\Programdata\NCH Swift Sound\IVM\OGMs\Sjekker.wav 08:17:29 Plugin returned: found=fail As you can see the plugin runs correctly, but returns no data when trying with a real call. I am getting desperate here Please, has anybody encountered this problem before and have a solution? or maybe an idea to a solution? Best regards, rogerrem Try to specify the full path of te fil.dat file, example: c:\fil.dat The real call engine not gives the default path of the application... If you try to access to database with the SQL plugin... create a SYSTEM DSN... the emulator engine runs correctly on USER DSN but the real call engine NOT WORKS WITH USER DSNs cretate a SYSTEM DSN... Bye Link to comment Share on other sites More sharing options...
rogerrem Posted January 11, 2008 Author Share Posted January 11, 2008 Try to specify the full path of te fil.dat file, example: c:\fil.datThe real call engine not gives the default path of the application... If you try to access to database with the SQL plugin... create a SYSTEM DSN... the emulator engine runs correctly on USER DSN but the real call engine NOT WORKS WITH USER DSNs cretate a SYSTEM DSN... Bye I CANT BELIEVE IT! It WORKED!! ITS ALIIIIVE!! I cannot believe it was that simple! Thanks alot funkyfier! Have a nice one! Link to comment Share on other sites More sharing options...
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