conference calling in axon

[abhiinfotech207]

Hi all,

 

I am using cisco ATA 186, and phone,

 

all my ata register to axon as extension and user dial that is outgoing calls.

 

now i want to know how can i add conference feature

 

that is caller call customer and then caller puts customer to hold and dial to third party and if party answer all three can talk

 

i know nch has it conference server, using it how can i deploy this feature

 

thanks in advance.

 

 

thanks

abhi.

[pythonpoole]

The conference server feature only works if you download and install (and eventually purchase) NCH's Quorum software. Quorum manages conference calls by having an extension callers can dial into and enter their conference pass code. The user hears on-hold music until another party enters the call and then they can speak freely to eachother and everyone else who calls in the extension and enters the same conference code number.

 

Additionally some softphones feature a conference call feature where Caller A calls Caller B and Caller B calls Caller C (on a second line) and merges both calls together using an independent conference feature so all three can talk to each other.