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Dial Dictate / Talk Voice TAPI : Answered call Unavailable


slam

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Hi everyone. I hope someone can help me.

 

I ordered the TAPI board from NCH website and was sent the Talk Voice TAPI board. I installed it into a Dell Computer. I bought a site license (even though I only had 3 users) and also installed that yesterday. Dial Dictate 4.11 will see the boards but upon calling the system... it hangs up and displays a status of Answered call Unavailable.

 

I am replacing a Dictaphone system. I just moved the phone lines over.

 

It's not working now. Does anyone have an idea of what the problem may be here? I've tried the settings like disabling Enable end-of-call tone detetion during playback. I've tried reinstall the drivers and TAPI software.

 

Thank you for your help.

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