rdc Posted February 19, 2007 Share Posted February 19, 2007 Cannot send file to mapped network drive using either IVM or Dial dictate. Copy from dos prompt works fine. Tried unc path already. No firewall. Link to comment Share on other sites More sharing options...
mlistman Posted February 19, 2007 Share Posted February 19, 2007 I've just updated from 4.08 to 4.09 and can no longer send files either. In fact, it won't save dictations to the local backup folder anymore. I'm reverting back to 4.08 (if that's possible) until this problem is addressed. Cannot send file to mapped network drive using either IVM or Dial dictate. Copy from dos prompt works fine. Tried unc path already. No firewall. Link to comment Share on other sites More sharing options...
mxsecure Posted February 19, 2007 Share Posted February 19, 2007 I've just updated from 4.08 to 4.09 and can no longer send files either. In fact, it won't save dictations to the local backup folder anymore. I'm reverting back to 4.08 (if that's possible) until this problem is addressed. Check the user that the service is running under -- I believe the default is to have it set to the local system account which probably doesn't have permission to write to your remote location. Link to comment Share on other sites More sharing options...
rdc Posted February 19, 2007 Author Share Posted February 19, 2007 Check the user that the service is running under -- I believe the default is to have it set to the local system account which probably doesn't have permission to write to your remote location. No that did not work either Link to comment Share on other sites More sharing options...
Guest nchto Posted February 20, 2007 Share Posted February 20, 2007 Service applications cannot write to mapped drives etc... they must use the full pathname, ie \\server\shares\. This is restricted by Windows and we have no control over it. Link to comment Share on other sites More sharing options...
rdc Posted February 20, 2007 Author Share Posted February 20, 2007 Service applications cannot write to mapped drives etc... they must use the full pathname, ie \\server\shares\. This is restricted by Windows and we have no control over it. That does not work either. Copying from xp to windows 2000 server. All security and permissions checked also Link to comment Share on other sites More sharing options...
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