simultaneous calls

[kristensenjacob]

Hi

I am using Axon and all is working fine. I have configured an external line to a VoIP provider. I have configured 2 extensions, both using Express Talk. All is working fine: the extensions can call each other, and both extensions can call ordinary phone numbers, mobile phones, out of the country. My VoIP provider has given me a real phone number. When this number is called Axon makes all the extensions call - the first to answer the call get's it.

 

I have noticed that:

I can receive 2 phone calls no problem.

I cannot make 2 outbound phonecalls - I can make only 1 outbound call. The second attempt to make a call is disconnected instantly.

 

Is this an issue with Axon or my VoIP provider?

 

regards

Jacob Kristensen

[pythonpoole]

Your VoIP provider has control over how many communication channels or number of simultaneous calls can be made at a single point in time. Most provider offer only one or two channels, some offer more but at a cost. Basically Axon is not limited to how many incoming or outgoing simultaneous calls it can make or take as far as I know, so if there is any limitation it must be on the service provider side.