arielramos Posted January 16, 2007 Share Posted January 16, 2007 Hi, I just installed axon along with music on hold player. it all seems to work fine but when i place my phone on hold the caller does not hear the on hold music. if i call the MOH servers extension directly i do hear the music and in my ring groups i also hear the on hold music. but when i actually place a caller on hold. the caller hears nothing. am i missing something? thanks Link to comment Share on other sites More sharing options...
rfenn Posted January 20, 2007 Share Posted January 20, 2007 I am having the same problem if you figure it out please let me know. Thanks Hi,I just installed axon along with music on hold player. it all seems to work fine but when i place my phone on hold the caller does not hear the on hold music. if i call the MOH servers extension directly i do hear the music and in my ring groups i also hear the on hold music. but when i actually place a caller on hold. the caller hears nothing. am i missing something? thanks Link to comment Share on other sites More sharing options...
phill Posted January 21, 2007 Share Posted January 21, 2007 I am having the same problem if you figure it out please let me know. Thanks I believe that it depends on what type of adapter or softphone you are using. Can you please repost with specifig info on what you are using to receive and make calls and maybe somebody with the same hardware or softphone can help. Link to comment Share on other sites More sharing options...
arielramos Posted January 22, 2007 Author Share Posted January 22, 2007 I believe that it depends on what type of adapter or softphone you are using.Can you please repost with specifig info on what you are using to receive and make calls and maybe somebody with the same hardware or softphone can help. hi, im using grandstream Budge Tone 200 as HArdphones and X-Lite as softphone Link to comment Share on other sites More sharing options...
Cyberglobe Posted February 2, 2007 Share Posted February 2, 2007 I am experiencing the same problem... I put clients on hold but no music is produced. I keep getting a Call/Transaction does not exist error from Axon. Link to comment Share on other sites More sharing options...
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