Express Burn sees 4.7 Gig DVD as 8.5 gig

[Photoweborama]

I registered Express Burn, but it sees a 4.7 gig DVD as an 8.5 Gig DVD.

Is there a way to manually change it back to a 4.7 Gig DVD?

[Photoweborama]

I should make it clear, it only does it when you are trying to make it Video DVD.  It won't sense a 4.7 gig DVD as a 4.7.  I ordered an 8.5 gig, but that doesn't solve the problem. 

[Simon L]

Hi,

It would be best to contact NCH technical support for this as it requires further analysis.

You may reach the technical support team via this link: https://www.nch.com.au/support/supportcontact.html

 

[Photoweborama]

8 hours ago, Simon L said:

Hi,

It would be best to contact NCH technical support for this as it requires further analysis.

You may reach the technical support team via this link: https://www.nch.com.au/support/supportcontact.html

 

Thanks. I've contacted them and I put in a bug report. I really need this feature to work, so I'm covering all the bases!