katyfitz17 Posted December 21, 2022 Share Posted December 21, 2022 I usually work with 1080p files, but I've been trying to use some 2160p videos and every one of them loses all their saturation when I import them into a project. I tried exporting anyway to see if it was only a weird tint within the program, but they export with this same gray coloring. Link to comment Share on other sites More sharing options...
borate Posted December 22, 2022 Share Posted December 22, 2022 Not seeing that here. The original... Videopad Preview... Installl the latest release. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Confirm that both the PC's video driver and Direct-X are current... AMD / ATI users: http://support.amd.com/us/gpudownload/Pages/index.aspx Intel users: https://downloadcenter.intel.com/default.aspx nVidia users: http://www.nvidia.com/Download/index.aspx?lang=en-us Update DirectX: http://support.microsoft.com/kb/179113 What are the PC's specs: GPU/CPU/RAM? If the issue persists, please share a file or two that does this. Someone will check it out. Upload the file/s to a free server, such as Google Drive or MS OneDrive, get a shared (public) link, copy the link and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum. When using Google Drive, if necessary change "restricted" to "anyone with link can view." Link to comment Share on other sites More sharing options...
katyfitz17 Posted December 25, 2022 Author Share Posted December 25, 2022 I figured this out myself and wanted to share in case it happens to anyone else. It definitely isn't my software, which is fully up to date. So I thought I would try converting the files to another video type to see if that made a difference. It turns out the issue is that some 4K videos have an "uneditable" colorsource. So what I had to do was convert my files from colorsource bt.2020 to bt.709, which you should be able to do with any decent conversion program. The files got bigger, but they look bright and clear again. Link to comment Share on other sites More sharing options...
borate Posted December 25, 2022 Share Posted December 25, 2022 Please share a bt.2020 file, as instructed above, so folks can take a look at it. Thanks. Link to comment Share on other sites More sharing options...
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