Keith McGill Posted September 16, 2022 Share Posted September 16, 2022 I made a video recording using NCH Debut Video software. Opened "Recordings" and could see the recording in the list (mp4 / 320mb). However, when I clicked to open the recording I got the message "Could not open the video file". I was still able to save the file to my c:drive but when I tried to open it got the message "Can't Play - This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt. 0xc00d36c4". I was on v8.60 when I made the recording. I have updated to latest version, 8.61, but same issue. I have not had any issues before or changed any settings. Would be grateful if somebody could tell me if I have lost the recording completely (argh!) or can I retrieve / salvage it somehow? Link to comment Share on other sites More sharing options...
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