RACCOON8936 Posted September 15, 2022 Share Posted September 15, 2022 Whenever I export the video to an mp4 file the video plays fine for a couple seconds then just turns into a mess of color and lines. I can't figure out what { have done wrong as the clips I am using are fine before I edit them using the software. Link to comment Share on other sites More sharing options...
borate Posted September 15, 2022 Share Posted September 15, 2022 Install the latest. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. If that doesn't solve the issue, please list your PC's specs: GPU/CPU/RAM. And try this... Under OPTIONS | EDITING, in the Advanced | Video Processor section at the bottom, click on Default and choose None (CPU only). Please report what worked. Link to comment Share on other sites More sharing options...
RACCOON8936 Posted September 16, 2022 Author Share Posted September 16, 2022 By installing the latest would that require me to redo all the editing or could I just load up the old project. as that hasn't fixed it The last suggestion hasn't worked either. SPECS 8gb ram intel i5-10300 cpu GTx 1650 gpu I had a mess around with my export frame rate/quality and managed to find a fix thanks for the help anyway. Link to comment Share on other sites More sharing options...
borate Posted September 16, 2022 Share Posted September 16, 2022 Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar. Then you're protected. Click the VPJ and the project will load in ANY VP version. The exception is that projects saved in a very recent version may not load in an older release. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. There's no need to redo the project, provided it was saved as above. Link to comment Share on other sites More sharing options...
dzack0346 Posted September 16, 2022 Share Posted September 16, 2022 I have same issue of video distortion when exported to mp4. I updated my version and changed Options to None (CPU only). Exported file again but has not corrected the distortion/color lines. Specs: i-7-3770 cpu @ 3.40 GHz RAM 16GB GPU: AMD Radeon HD 770 GHz Edition Link to comment Share on other sites More sharing options...
borate Posted September 16, 2022 Share Posted September 16, 2022 Have to updated to the latest version? What are your export settings? If no difference... Share your project. Someone will take a look and come up with a fix. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. If no difference, please share the project for analysis. Link to comment Share on other sites More sharing options...
borate Posted September 17, 2022 Share Posted September 17, 2022 20 hours ago, dzack0346 said: I have same issue of video distortion when exported to mp4. Bad file. Addressed via Private Message. Link to comment Share on other sites More sharing options...
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