vicdebutt2 Posted September 8, 2022 Share Posted September 8, 2022 Hi , I recently purchased Debutt 8.6 , but no audio recording , I selected ( speaker Option) no any graphic audio showing up . Microphone option is grey out , the other two no work . I have previous version Debutt 7.3 the same problem no audio record , the last version had microphone option , I selected it worked for a few months , now it is grey out , I purchased new version 8.6 the same problem no audio record . Is there any body out there got the same my problem. I need your helps , Thank you very much in advances , I also send report but to Tech support , But I do not think they help, last time they told me send them a bund files , I cuold not find the files they want to see . Thank you. Link to comment Share on other sites More sharing options...
elk Posted September 9, 2022 Share Posted September 9, 2022 Are you recording your screen, capture device, webcam? You may want to reinstall the program using this link: https://www.nchsoftware.com/capture/debutpsetup.exe Also, reinstall your audio drivers, restart your computer and try again. Link to comment Share on other sites More sharing options...
vicdebutt2 Posted September 10, 2022 Author Share Posted September 10, 2022 Hi , Thank you very much for you quick responding . I recorded srceen capture , but no audio come through Debutt 8.61 , Debutt captured only video , no sound . and I also removed and reloaded from NCHsoftware , but no luck. Some body help. I removed and reloaded Debutt 8.61 four time and from your link, too I also go control pannel , sound selected Stereo Mix , then go back Debutt audio out selected Speaker , but no single sound captured . I do not have (sound driver ) It come from Motherboard CD when installed this PC. My two speakers work fine sound good when play youtube. Link to comment Share on other sites More sharing options...
vicdebutt2 Posted September 11, 2022 Author Share Posted September 11, 2022 Debutt 8.61 . 7.31,6.6 Audio got bug , After selected Stereo mix in sound system . on Debutt audio selected Microphone then audio show up , But audio not show up when selected speaker option , It's same way as Debutt 7.31 , Whatever way work ok to me , better than none , Company did not fix it . Thank you very much every body . Link to comment Share on other sites More sharing options...
TECH Support Posted September 12, 2022 Share Posted September 12, 2022 Can you please open a support ticket here?: https://www.nch.com.au/support/supportcontact.html?software=Debut&support Link to comment Share on other sites More sharing options...
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