My MIxpad has no controller

[dserpette]

I recently purchased a used Presonus Faderport to use with my  Mixpad Multitrack software.  Howeever, It doesnt seem to want to work properly... the software recognizes the controller, but I cant get the functions on the controller to work properly... I have been working with the Midi menu in options but again, it reconizes it but I cannot get it to work more than one command at a time.  Is that all that it is suppose to do.  Can someone help Please!

[Chris75]

In this case, you may want to consider contacting the NCH Software support team directly for better assistance on this matter.   To contact the support team you may follow this link Software Technical Support

[IRM]

Please make sure to open mixpad, go to options, MIDI controller tab and confirm all the different option available to set up your controller with Mixpad. 

 

Enable MIDI Hardware Control

 

Check this item to enable control of Mixpad through external MIDI hardware.

MIDI Device

Select a MIDI device to be used as MIDI controller.

Jog Wheel Setup

Setup your jog wheels MIDI events and speed. Jog wheel's speed values will be used to determine the rotating direction and rotating speed.

Add Command

Add a command needing to be controlled by MIDI hardware. You can only add commands that relate to the current track.

Delete Command

Remove a command that won't be controlled by MIDI hardware. You can only remove commands that relate to the current track.

Set MIDI

Click this button to set a MIDI event for the selected command in the list.

Clear All MIDI

Click this button to clear the associated MIDI events for all commands.