Rasgemuet Posted August 3, 2022 Share Posted August 3, 2022 When I add a video and want to edit it, no audio comes. But in the original file in Explorer it is there Link to comment Share on other sites More sharing options...
borate Posted August 3, 2022 Share Posted August 3, 2022 What version of Videopad is being used? Try this one... For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Right-click the speaker icon at the bottom-right of the Windows screen and open the volume mixer. With Videopad running, confirm that the VP slider is up, and not muted. This will display differently on Windows 8/10, but the idea is the same. Also be sure that the volume slider to the left of the VP audio track isn't turned down, or the track muted. Link to comment Share on other sites More sharing options...
Rasgemuet Posted August 3, 2022 Author Share Posted August 3, 2022 @borate The sound for the program is on. Link to comment Share on other sites More sharing options...
borate Posted August 3, 2022 Share Posted August 3, 2022 Did you test the version linked above? Share a file that has no sound when imported to Videopad. Someone will check it out. Upload the file/s to a free server, such as Google Drive or MS OneDrive, get a shared (public) link, copy the link and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum. When using Google Drive, if necessary change "restricted" to "anyone with link can view." Link to comment Share on other sites More sharing options...
Rasgemuet Posted August 3, 2022 Author Share Posted August 3, 2022 @borate Why should I install the exe when I use a purchased version of Steam with the latest version? Link to comment Share on other sites More sharing options...
borate Posted August 3, 2022 Share Posted August 3, 2022 What's the version #? Look at the bottom-left of the screen. Please upload and share an 'audioless' file for testing, per the above instructions. Link to comment Share on other sites More sharing options...
Rasgemuet Posted August 3, 2022 Author Share Posted August 3, 2022 @borate v 11.81 Link to comment Share on other sites More sharing options...
borate Posted August 3, 2022 Share Posted August 3, 2022 Upload that file. 11.81 isn't a release seen here or in the VP archives; must be Steam specific. Not familiar with their restrictions here. Normally, for licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Link to comment Share on other sites More sharing options...
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