Sharan Posted August 1, 2022 Share Posted August 1, 2022 Hello: Freshly installed Debut 8.48. All the proper steps to install it, registered the SW as well. When I play a video in a browser on my second monitor and run Debut in the 1st monitor (I choose that monitor to record), I get the audio but no video? Just black screen - I do see the browser outline. This is a Windows 10 with the 2022-07 Cumulative update for Windows 10 version 21H2 for x64 systems (OS build 19044.1865) . Flashed BIOS as well. Laptop model HP G20 with 16 GB RAM i5-6300U core Intel Tried lots of things such as starting capture service, updated the browser etc. No joy. --Sharan Link to comment Share on other sites More sharing options...
JanP Posted August 5, 2022 Share Posted August 5, 2022 Hi Sharan, In this case, it would be best to reach out to NCH Technical Support team for them to properly assist you with this issue. You may reach out to them from this link: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now