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Error while trying to send email


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When trying to send dication by email, we get an error,

"Error while trying to send email. Email address may be wrong or your SMTP server may require a username or password. Please check address again and see Email Settings. (250): name@email.net" with the obious correct email address.

We can change the authentication password to an incorrect one and we get a different error without the (250). 

These same email settings work on a couple of other computers at other locations.

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6 hours ago, jeffhopingtofix said:

When trying to send dication by email, we get an error,

"Error while trying to send email. Email address may be wrong or your SMTP server may require a username or password. Please check address again and see Email Settings. (250): name@email.net" with the obious correct email address.

We can change the authentication password to an incorrect one and we get a different error without the (250). 

These same email settings work on a couple of other computers at other locations.

Hi!

What's the e-mail provider you are trying to use?

Also, you may open a support ticket through this link https://www.nch.com.au/support/index.html if you need immediate and direct assistance.

 

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