tbrown567 Posted June 2, 2022 Share Posted June 2, 2022 I have an .avi file that plays on media player and VLC but only the audio shows when loaded to my Express Scribe Pro. The video will not show. I've deleted and reloaded. Link to comment Share on other sites More sharing options...
gsp_runner Posted June 2, 2022 Share Posted June 2, 2022 Is this the only video file you are having trouble with? Express Scribe Pro works for both video and audio, you have to make sure that you have this license. Link to comment Share on other sites More sharing options...
tbrown567 Posted June 2, 2022 Author Share Posted June 2, 2022 Yes, this is the only one I've had an issue with. I have purchased the pro version. Link to comment Share on other sites More sharing options...
gsp_runner Posted June 3, 2022 Share Posted June 3, 2022 You may consider reinstalling Express Scribe. Contact support for more help here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support=https%3A%2F%2Fwww.nch.com.au%2Fscribe%2Fsupport.html&pty=2&purchaseclass=scribe&dldwin=https%3A%2F%2Fwww.nch.com.au%2Fcomponents%2Fessetup.exe&dldmac=https%3A%2F%2Fwww.nch.com.au%2Fcomponents%2Fscribemaci.zip Link to comment Share on other sites More sharing options...
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