RobertD Posted April 18, 2022 Share Posted April 18, 2022 Hello, When I export any video and then want to watch it in the folder, I hear the sound of the video but do not see any picture? Link to comment Share on other sites More sharing options...
borate Posted April 18, 2022 Share Posted April 18, 2022 What are the export settings: format and compressor and quality? What version of Videopad is being used? PC or Mac? Link to comment Share on other sites More sharing options...
RobertD Posted April 19, 2022 Author Share Posted April 19, 2022 @borate Have not changed anything there. Compressor H264 and quality / bitrate default. I use PC. I click directly on export video and the first as a video file. Link to comment Share on other sites More sharing options...
borate Posted April 19, 2022 Share Posted April 19, 2022 Try another viewer, like this one. If that succeeds, then it's likely that a codec is missing. If it fails, install this version of Videopad. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Please share the project, as instructed above. Link to comment Share on other sites More sharing options...
RobertD Posted April 19, 2022 Author Share Posted April 19, 2022 @borate have bought VideoPad via Steam and there the neuchste version on it Link to comment Share on other sites More sharing options...
borate Posted April 19, 2022 Share Posted April 19, 2022 Share the project. With it complete on the timeline, just follow the four steps above. We'll take a look. You might also upload the exported file that has no video. Link to comment Share on other sites More sharing options...
RobertD Posted April 19, 2022 Author Share Posted April 19, 2022 @borate How do I share the video or project? Should I just send in a link from the video? Link to comment Share on other sites More sharing options...
borate Posted April 19, 2022 Share Posted April 19, 2022 Just follow these four steps carefully. The process is easy, quick and can be done privately. Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
RobertD Posted April 19, 2022 Author Share Posted April 19, 2022 @borate Problem has been solved. Since I installed https://sourceforge.net/projects/mpcbe/, it also works with my other players. Thanks a lot! Link to comment Share on other sites More sharing options...
borate Posted April 19, 2022 Share Posted April 19, 2022 Good enough. Installing MPC-BE apparently took care of a missing codec ... that even other players can use. Link to comment Share on other sites More sharing options...
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