Jump to content

Having Axon log calls?


Recommended Posts

Hi

 

Does someone know of a way for Axon to log calls and send this information to remote hosts so that everyone in the company can see who called today, regardless of their having an IP phone and being in a group extension?

 

The idea would be that, whenever a call comes in (usually from the PSTN line), Axon...

- either notifies a web server through a URL (eg. http://www.acme.com/calls.php?name=JohnDoe&number=123 where name and number are the caller ID information as sent by the SIP gateway to Axon), and the server-side script can update a web page that lists the calls for the day

- or sends a message to all the hosts that have a desktop client that pops up every time a call comes in and also serves as a call logger.

 

Any idea if Axon can be made to do something like that?

 

Thank you.

Link to post
Share on other sites

Can't you use the logging option in AXON? This will create a log.csv file on the server. If you open this file, you can see all in and outgoing calls, including time of call and duration.

Link to post
Share on other sites
Can't you use the logging option in AXON? This will create a log.csv file on the server. If you open this file, you can see all in and outgoing calls, including time of call and duration.

 

Interesting. I could write an app that checks for changes to this file every 30 seconds, upload it to a web server if it changed where it will be parsed by a server-side script to update a web page. Thanks for the pointer :)

Link to post
Share on other sites
Interesting. I could write an app that checks for changes to this file every 30 seconds, upload it to a web server if it changed where it will be parsed by a server-side script to update a web page. Thanks for the pointer :)

 

Hi Fred!

 

Have you seen the ODBC log option? maybe you can connect to a remote MySQL server and download the call data as they happen.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...