VivCarol Posted February 12, 2022 Share Posted February 12, 2022 I have been using VideoPad for years on Windows 7, never a proglem. Now I have just paid for the upgrade to Windows 10, and what I used to be able to do with my eyes closed, it's turning into a mess! I have created a vpj with a number of mp4 videos, copied from my Samsung phone. I edited them all, all OK. I'm trying to export the project to a video file in my computer. I am using the same settings I have always used, but it just creates a 10mb file (should be a lot larger) of audio and no images! The export settings I'm using are as follows: Preset: HD 1080 File format: mp4 Resolution: 1920x1080 - 1080 HD Widescreen fit: Letterbox Variable Frame Rate: Min 14.985 - Max 29 Subtitle: overlay WHAT AM I DOING WRONG? Link to comment Share on other sites More sharing options...
borate Posted February 12, 2022 Share Posted February 12, 2022 Odd. What version of Videopad is being used? Reinstall it. Or try the latest. No need to uninstall. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Share one of your projects and someone here (or privately) will take a look. That way, we can attempt to replicate your issue. Just follow these four steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
VivCarol Posted February 21, 2022 Author Share Posted February 21, 2022 Thank you! I updated to the latest version and now all problems solved. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now