jimbojr Posted August 28, 2006 Share Posted August 28, 2006 Freinds, I don't understand how the ring process works Broadvoice and Express Talk. When an incoming caller phones my Brodavoice line and Express Talk, my registered softphone client, answers the phone, the caller hears a continuous ring, rather than distince phone rings, just like you'd expect when calling anyone on a regular phone line. Now, I don't have this issue with other softphones I've used. So, I have to conclude that it's some configuration issue or incompatibility between Broadvoice and Express Talk that causes this to happen. Can anyone shed light on this issue? I really want to use Express Talk and the other NCH products. Thanks. Jimbo Link to comment Share on other sites More sharing options...
nchtj Posted August 31, 2006 Share Posted August 31, 2006 are you using Axon here? Broadvoice doesn't work too well unless Axon is "in the picture". See here: http://www.nch.com.au/phone/sipinfo/broadvoice.html . There have been lots of issues with the Broadvoice servers in the past, but we will continue to work with them if new issues are raised. Link to comment Share on other sites More sharing options...
jimbojr Posted August 31, 2006 Author Share Posted August 31, 2006 Yes. I've tried Express Talk via. Axon and Express Talk by itself. I have the exact same problem with both setups. I started with Express Talk via Axon because I had read about he Broadvoice issues. However, using Axon did not solve my problem. I've heard that the Broadvoice servers have problems. Can you elaborate a bit as to what issues Broadvoice presents? If Broadvoice is so problematic, perhaps I should find another SIP gateway vendor. Thanks. Jimbo Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now