Gamepro5 Posted January 18, 2022 Share Posted January 18, 2022 I have a bunch of MP4 files edited together. the combined length of all the mp4 files must be around 10 hours, but the video was edited to be only an hour and 13 minutes. The video was fine until about 23 minutes in where the exported product froze for a second with a distorted green bar up at the top, and then it just defaulted to playing the previous clip as if it was not trimmed in the editor. The audio is still normal and the correctly edited version of the audio is still playing throughout this previous clip. I really need a solution because I spent hours editing this and I can't believe this let me down in the most crucial moment. Link to comment Share on other sites More sharing options...
borate Posted January 18, 2022 Share Posted January 18, 2022 First thing, Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar. Then you're protected. Are you exporting LOSSLESSLY? What version of Videopad is being used? Install this one. You can also share your project for analysis, which is the best way to solve issues... Someone will take a look. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
Gamepro5 Posted January 18, 2022 Author Share Posted January 18, 2022 I am exporting lossless but the other export option had the same issue. I'm using the latest version windows 10 11.08. Here is the project file: https://drive.google.com/file/d/1_jttHaS-DgUWPl9nV6X8nXRiR7xhtvm5/view?usp=sharing Link to comment Share on other sites More sharing options...
borate Posted January 18, 2022 Share Posted January 18, 2022 Even if you did not click the LOSSLESS button, that export mode may still have been used via "Auto Detect" in the export dialog. Lossless is broken in 11.08. Be glad to take a look at the file, but you need to follow the above instructions step-by-step and submit the PROJECT. The VPJ file alone is of no value. Test the version linked above and see how LOSSLESS does for you. Or re-encode instead... In the export box click the blue Default Quality / Filesize link and in the Lossless Export field switch from Auto Detect to OFF (re-encode). For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Link to comment Share on other sites More sharing options...
Gamepro5 Posted January 18, 2022 Author Share Posted January 18, 2022 I updated to your version and it works now. No need to send it. Idk what happened but your version wasn't even on NCH's site. Link to comment Share on other sites More sharing options...
borate Posted January 18, 2022 Share Posted January 18, 2022 Yes. it's a beta, but soon will be a normal release. Glad things worked out. Did you purchase? Link to comment Share on other sites More sharing options...
Gamepro5 Posted January 19, 2022 Author Share Posted January 19, 2022 I can't because its a beta. It always prompts me no matter what I do which didn't happen on the other release. Any ETA for when this will be a live version people can use normally since this version is the only one that solved my issue. Link to comment Share on other sites More sharing options...
borate Posted January 22, 2022 Share Posted January 22, 2022 This issue has been fixed. Install the latest release. Link to comment Share on other sites More sharing options...
Gamepro5 Posted February 4, 2022 Author Share Posted February 4, 2022 On 1/22/2022 at 7:47 AM, borate said: This issue has been fixed. Install the latest release. Yeah every time I use my activation code it forgets I have a license when I relaunch the app. Super annoying. Link to comment Share on other sites More sharing options...
borate Posted February 4, 2022 Share Posted February 4, 2022 Download from the above link once again to install the released 32-bit version 11.20. Activation should persist. If it continues to request your code please contact the company... https://www.nchsoftware.com/videopad/support.html See the 'registration' section. There's a link to support tech support at the bottom. Link to comment Share on other sites More sharing options...
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