Jump to content

Audio stops playing

Research Assistant

Recommended Posts

dear sir madame, i hope this finds you well. Listen i have a query not addressed clearly by your help software on the pro version of your dictation software. I wanted to find a button that would flick the audio back 5 or 10 seconds - cant find one which is very disappointing indeed. Anyway i clicked the casette icons on the toolbar whioch had forward and back arrwos, and ever since then no audio!! i check my device and its working fine, and i scrolled the volume button but they remain stuck in -db values. How can i fix thanks? i am on an urgent job and i paid good money for this software. I am disappointed i have to waste my valuable time even asking for a solution to this question.
Regards, Dr Guy Healy
Link to comment
Share on other sites

You have to make sure that the set Sound Device is working, go to options and select Playback. You may also try to change the channel control while playing audio files. Click on view, show channels control, and change the db of the file playing.

You can also open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...