addressed Failed: The video source does not meet the requirements for lossless editing

[Mark Henson]

Hi There. Just got my first video completed and cannot export to any resolution. No matter what type of export I choose I get the error in the subject above. Can you help me? Im using the version 10.87 64bit for windows.

[borate]

Odd.  From the toolbar, EXPORT | VIDEO FILE.   In the export box click the blue Default Quality / Filesize link.  In the menu that appears confirm that it is set to Auto Detect.

Lossless can be overridden by turning it off.  Click the chevron to the right of the words Auto Detect to see the drop-down menu.

If this doesn't help, first back up your project.  Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves.  Using Save Project Files (no AS) will overwrite.  From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar.

Then install the current release.  If the issue persists, come back here.

[ka0ka]

Can you use this for MP4 files or are they not eligible for lossless export?  I have never been able to use lossless export, when I do get a file created, it crashes windows media player after about 6 secs of playing the video.  Very odd.

If you go to file and use lossless export, my settings are grey'd out, if I use export file then the settings are there.  I just tried those instructions and the file was generated but Windows Media Player does not render the video, it plays the sound with no video, it is just black...?

[borate]

Lossless editing specs must be met.   https://www.nch.com.au/kb/10288.html

The program handles LOSSLESS and Export/Auto differently, which may explain what your result.

As for the 'black file, let's take a look.  That's the only way for folks here to see what you see.

Please share a file or two that has the issue. Upload the file/s to a free server, such as Google Drive or MS OneDrive, get a shared (public) link, copy the link and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum.  When using Google Drive, if necessary change "restricted" to "anyone with link can view."

[ka0ka]

Thanks, for what it is worth, the project that was saved with the older vs 8.XX was loaded directly with my new vs10.96 I think it is and the file it generates no matter what is just a black video with sound.  This is under all the combinations of settings on export "off re-encoded"

[borate]

Seems this is a PROJECT, not just a file.  Sharing is easy, quick and can be done privately. 

Please follow these instructions step-by-step and we'll check it out...

•     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
•     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
•     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
•     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

          *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

[ka0ka]

Completed testing and re-starting PC.  Tried multiple projects saved from prior version 8.xx and re-exported them using the same settings and no matter what I do, the exported files (all using off-re-encoded) generate a video with no video, its only audio and the thumbnail is a generic icon for windows media player.  Use to work just fine with prior version 8.xx any ideas what changed?  Maybe some file like 'components' is messed up?

I should have said, I am on Windows7 is this vs10.96 compatible with that?  If not, can I go back to what was working 8.xx?

[borate]

It's not inconceivable that this isn't a VP issue at all.  A codec for WMP may be missing.  Try this media player.

Without seeing the project, it's tough to tell what's going on.  If you want to solve the mystery, please upload as instructed above.

And list the PC's specs:  CPU/GPU/RAM?

[ka0ka]

Update on test.  I uploaded the same video used for this test using the 10.96 version that shows black screen locally on my PC verses the older 8.xx that I can see locally to test if youtube would see this 'black screen', it does not.  So, from the older version of Videopad version 8.xx I was using I can see the videos locally but now I can not with 10.96.  Any ideas on what to look for, maybe I need to put something in my component file?  I would prefer not to migrate from wmp.  Tried shutting off active accelerator in wmp that did not fix it, also looked at the video details, version 8.xx shows 25000kbps and version 10.96 shows 17000kbps is the only difference I see.

[borate]

Once again, to solve this we must see the project.  It can be uploaded privately ... it won't be shared with anyone else.  Follow the instructions above.

After closing Videopad, you can also try using Windows Explorer (the file manager) to delete all files in these folders.  Then reinstate Videopad.

"C:\Program Files (x86)\NCH Software\Components"

"C:\Users\<PC name>\AppData\Roaming\NCH Software\Components"

[ka0ka]

I did delete all the files in the first list you mentioned above, I read all the forum posts before joining because of issues I needed more help on.  Are you saying you want to see the project or the video when created?  I am not clear on what is being asked, but everything looks fine it just does not play locally now on my pc but it looks fine on youtube for what ever reason as my tests show.  I also did submit a bug report on the audio aliasing oddity with the new wavpad I downloaded.  Very odd.

[borate]

When you say "it just does not play locally now on my PC" do you mean that AFTER EXPORT you can't see it in WMP or some other player or do you mean that it doesn't preview in Videopad?

Place the completed project on the timeline.  Then click the Menu item (upper left) | FILE | BACK UP PROJECT FILES TO A FOLDER.

Upload that folder to to a free sever, as instructed above.  GET LINK and post that link here or in private.

[ka0ka]

Borate: If you do a test and save the same video edits and use lossless for one and check re-encoding (lossless off) for the other file, why does the lossless file result in a file nearly 40% less in size, along with a bit rate that is reduced as well?  I would have thought it would be the other way around...???

[borate]

https://www.nch.com.au/kb/10288.html  Individual file sizes should not be changed.

There's little more we can do to track down the issue until you share you project as instructed above.

And, again, does it play on the Videopad timeline?  Or is it missing strictly after export, in WMP or other player?

If the latter, a codec may be missing.  Did you testl this player to see if your exported project plays.

[ka0ka]

Yes the files play regardless, but I do not use wmp anymore as its non functional after the 10.96 version (for what ever reason).  When I create a file export using lossless vs re-encoding and look at the properties of each, the lossless file shows a significant drop in file size, for example if a file is 900MB stock, you do nothing to it, re-save it using lossless it drops to say 600MB lossless and the one you chose to re-encode meaning its not lossless hows the 900MB file size in tact.  Is that normal?  Seems backwards.  Why would lossless encoding drop information.  I may need to do more testing to verify this.  But I wanted to ask if I am looking at things correctly.

[borate]

There has been no change that would cause 10.96 or any other VP version's exports to not play in WMP.

Upload and share a file or project that, after export, doesn't play.

Comparative export results...

Loaded a 821MB file, clicked on EXPORT, then LOSSLESS on the toolbar.  The result was a 826MB file.

When re-encoded at default mp4 settings:  433MB.  Settings options affect re-encoded file size, of course.