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difference in DUE and BALANCE DUE


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  • 3 weeks later...

It looks like when the remaining of the payment was made it was not marked off the invoice or allocate to the invoice as in result it showing part payment. you may have to see where the money was put. you may have to look under payments to see what going on

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I sit and think a lot and understand.. It was so easy to find it...

The customers invoice was e.g. 100€ and you put as payment 105€. The software understands this and reminds you that you owe 5€ to customer..

The only think you can do is to make a payment of 5€ (that means you return to him 5€), but not applied (connected) to an invoice. Then the Balance will be zero

Soooo simple

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