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After installing DeskFX both playback and record devices are gone.


Ben001
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Uninstalling DeskFX didn't bring back playback/record devices. I also did uninstall/install sound drivers to no avail. I'm on a Win7 system. Do I have to re-install the whole OS to get back my sound devices?

Does DeskFX edit the registry? I read that the symptoms points in the direction that a service may have been disabled for DeskFX to be the standard service. If this is the case, what part of the registry do I have to edit to get back the information before installation of DeskFX?

This can't be the first time you hear about this bug. Are there no help to receive here?

 

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In this case, you may want to do a Windows system restore to a date prior to this issue starting.  After you have restore your computer, test and confirm if all the audio drivers work as intended. 

Regarding the issues with DeskFX, you may want to contact the NCH Software support team for better assistance on this matter. 

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1 hour ago, Chris75 said:

In this case, you may want to do a Windows system restore to a date prior to this issue starting.  After you have restore your computer, test and confirm if all the audio drivers work as intended. 

Regarding the issues with DeskFX, you may want to contact the NCH Software support team for better assistance on this matter. 

System restore is not an option.

Thanks for the lead to NCH. I chose to file a bug report.

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  • 7 months later...
The problem is also present in version 4.04. I tried everything, I think the only solution is System restore. 
I have sent an bug report and I am waiting for an answer.
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The solution is simple, upgrade windows 10 to version 20H2.

The conflict was generated by the Realtek driver and the .net framework version. Realtek audio console stopped working after installing DeskFX, but the real problem was the .net framework version 
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