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The play button will not work


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14 hours ago, Noel said:

I can record and it all goes well but come to play it back it just crashes and will not play back can anyone help 


For diagnostic purposes, kindly send us the following information about your machine's hardware. Kindly give out the most details you can to the best of your ability.

Boot/Storage Drive:


Processor: Intel® Core™ i5-8500B (6 cores, 6 threads)
Boot/Storage Drive: ex. 500 GB NVME SSD
Memory: 32 GB DDR4 RAM

Thank you for your cooperation.


You may open a support ticket through this link https://www.nch.com.au/support/index.html if you need immediate and direct assistance.

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