MP3s getting cut off when saving

[Jinesh]

When saving a recording as an MP3, a huge chunk of it gets cut off. For example, a 1.5 minute recording saves only 9 seconds and deletes the rest.

I can save as a WAV, but even when I do that and then save as an MP3 https://speedtest.vet/ https://vidmate.bid/, it cuts off more than half of it.

I upgraded to the latest version last week. Would appreciate your help.

[EIB]

On 7/10/2021 at 7:34 AM, Jinesh said:

When saving a recording as an MP3, a huge chunk of it gets cut off. For example, a 1.5 minute recording saves only 9 seconds and deletes the rest.

I can save as a WAV, but even when I do that and then save as an MP3, it cuts off more than half of it.

I upgraded to the latest version last week. Would appreciate your help.

Hi! You can upload the WavePad project along with all the project data files so we can test this out on our end.

You may use a cloud storage service (Google Drive/DropBox/WeTransfer/etc.) of your choice then please send us the transfer link so that we may be able to access the files. Please also include the original unedited recording.

If you wish for your files to remain private, you may open a support ticket through this link https://www.nch.com.au/support/index.html.

Thank you for your cooperation.