Valentine Posted June 17, 2021 Share Posted June 17, 2021 Hello guys, thank you for helping, When I import my csv file, everything is ok: description, price, invoice number... BUT if one item's quantity is lower than one, the software put 1 instead of it. I tried with a dot or comma, but it doesn't work either. Here is a part of the csv, THANK YOU!! client ,description,code article,QUANTITE ,prix unitaire,date,Num_facture Gene,Petit Yéti (€ au poids),b,"0,5","17,00 €",11/06/21,FA345 Gene,Poulet entier,c,.525,"9,20 €",11/06/21,FA345 Link to comment Share on other sites More sharing options...
elk Posted June 17, 2021 Share Posted June 17, 2021 Do you get the problem with all the CSV files you import or just one of them? You may want to reinstall the program using this link and confirm if the issue persists: https://www.nchsoftware.com/invoice/eisetup.exe Before reinstalling the program, I recommend you to create a backup data file to avoid losing your information during the process: https://www.nchsoftware.com/invoice/kb/1140.html Link to comment Share on other sites More sharing options...
Valentine Posted June 17, 2021 Author Share Posted June 17, 2021 Hello and thank you, I reinstalled but the problem is still here. It is with all my csv files. I give you an example of csv that gives me a quantity equal to 1 in the invoice result: client ,description,QUANTITE ,prix unitaire,date,Num_facture Gene,- aux herbes de Provence,"0,2","0,90 €",11/06/21,FA345 Gene,Petit Yéti (€ au poids),"2,5","17,00 €",11/06/21,FA345 Gene,Poulet entier,",5","0,20 €",11/06/21,FA345 Gene,Abats : gésiers,0.50,"7,50 €",11/06/21,FA345 Do you manage to import that and have 0,... as quantities? Thank you very much for helping Looking forward to reading you Link to comment Share on other sites More sharing options...
n1x1 Posted November 25, 2022 Share Posted November 25, 2022 Hi @Valentine Use the following template for importing data in the program: https://files.fm/u/9yze54294 From the looks of it, there might be an issue with delimiters or file format. Try using CSV file format which is something NCH supports. Link to comment Share on other sites More sharing options...
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