Express Scribe Registration Prompt

[jr77]

I am suddenly being prompted for a registration code upon opening the software. When I input the code I have, the software indicates that it is an old code.

It appears that my software has been updated to v 10.x and I have a code for 9.x. Is this something that happened automagically? 

Can I roll back to v 9.x? Or are you forcing me to purchase a new version?

[elk]

The software does not upgrade automatically, the user has to accept the upgrade. Usually, when it detects there are new versions available, you may get messages asking you to upgrade, if you accept, it will install it, so in case you get the message, you need to decline to avoid that problem. In any case, I do not know what is the exact version that is compatible with your license but you can check out this link to find it: http://www.oldversiondownload.com/

If you cannot find the correct version, you will have to contact the support team: https://www.nch.com.au/support/index.html

In case you want to upgrade, NCH offers a license upgrade discount by entering your current registration code at http://www.nch.com.au/upgrade/