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Virtual Audio Device not found in Big Sur 11.3


Graham Bull
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I've just update Mac to Big Sur 11.3 and now my SoundTap can't access the virtual audio device!                                                                                                                                        Extremely frustrating!       I don't know much about computers but have followed all the prompts.

Who can advise me please?

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  • 1 month later...
On 5/9/2021 at 10:48 PM, Graham Bull said:

I've just update Mac to Big Sur 11.3 and now my SoundTap can't access the virtual audio device!                                                                                                                                        Extremely frustrating!       I don't know much about computers but have followed all the prompts.

Who can advise me please?

Hi,

Kindly do the following step by step:

1. Uninstall SoundTap from your Mac.
2. Navigate to Macintosh HD > Library > Audio > Plugins > HAL
3. If there is an existing folder for SoundTap, kindly delete that along with all of its contents.
4. Restart your computer
5. Proceed to re-install the program.

--

If this does not solve the concern you are having, please open a support ticket through this link https://www.nch.com.au/support/index.html for immediate and direct assistance.

 

 

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