SarahW Posted April 14, 2021 Share Posted April 14, 2021 I have just had to upgrade to the latest version of Express Scribe as I reformatted my PC. I previously had Version 7.03. I need to be able to play videos at 200% to proofread but if I play them any faster than 100% speed, the audio and video are out of sync. Does anyone know how to fix this problem or if there's a way I can re-install an older version of Express Scribe as I need to be able to use faster speed. Thanks Link to comment Share on other sites More sharing options...
Fred28 Posted April 14, 2021 Share Posted April 14, 2021 I would suggest you try reinstalling the program and testing, if not you might want to contact NCH technical team in case this is a bug. Also, they can provide you an older version if you need that. https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
Ashcran Posted September 15, 2021 Share Posted September 15, 2021 Hi Sarah, did you figure out a fix for this? I have an email into Support but was wondering if I could fix it before they get back to me. Link to comment Share on other sites More sharing options...
gsp_runner Posted September 16, 2021 Share Posted September 16, 2021 19 hours ago, Ashcran said: Hi Sarah, did you figure out a fix for this? I have an email into Support but was wondering if I could fix it before they get back to me. What's the version installed? Do you have an issue with a specific video file format? Link to comment Share on other sites More sharing options...
Heidi Oliver Posted September 27, 2021 Share Posted September 27, 2021 Hi I am new to this community, I have used Express Scribe Pro for many years and have not had a problem with it. I have recently been directed to install new updated version and I am having problems with the playback too. It seems the dubbing is out of sync and I need to speed it up to proofread and I have noticed some of you guys have had the same problem with the video and audio not syncing. Has anyone got any suggestions as technical support has advised me to download an older version and it still isn't working. HELP PLEASE !!!!!!!!! Link to comment Share on other sites More sharing options...
gsp_runner Posted September 28, 2021 Share Posted September 28, 2021 This is a possible bug but only Support can confirm. You can try to change playback speed, increase or decrease the speed and see which setting works for you. Go to Options then choose Playback. Link to comment Share on other sites More sharing options...
Heidi Oliver Posted September 28, 2021 Share Posted September 28, 2021 20 minutes ago, gsp_runner said: This is a possible bug but only Support can confirm. You can try to change playback speed, increase or decrease the speed and see which setting works for you. Go to Options then choose Playback. Thanks I will try that failing that hopefully support will be able to resolve its so annoying 🙈 Link to comment Share on other sites More sharing options...
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