fmlisboajr Posted March 9, 2021 Share Posted March 9, 2021 Hi. any action that i need to do, i got this message a box popped up saying 'waiting for playback to finish', even for register a product, i have version 7 and running on bigsur(11.2.2). A cancel button not work. Link to comment Share on other sites More sharing options...
elk Posted March 9, 2021 Share Posted March 9, 2021 Are you trying to record your screen, webcam or capture device? You may want to uninstall Debut, restart your computer, reinstall from this link: https://www.nchsoftware.com/capture/debutpmaci.zip and then, restart your computer one more time. Before reinstalling the program, I recommend you to save your previous recordings to avoid losing your information during the process. Link to comment Share on other sites More sharing options...
fmlisboajr Posted March 9, 2021 Author Share Posted March 9, 2021 Screen record, i will try and return asap. many tks Link to comment Share on other sites More sharing options...
fmlisboajr Posted March 9, 2021 Author Share Posted March 9, 2021 20 minutes ago, elk said: Are you trying to record your screen, webcam or capture device? You may want to uninstall Debut, restart your computer, reinstall from this link: https://www.nchsoftware.com/capture/debutpmaci.zip and then, restart your computer one more time. Before reinstalling the program, I recommend you to save your previous recordings to avoid losing your information during the process. Nop, neither registration software i can do, validating registrations details, please wait......... and nothing happens. Link to comment Share on other sites More sharing options...
fmlisboajr Posted March 9, 2021 Author Share Posted March 9, 2021 (edited) 1 minute ago, fmlisboajr said: Nop, neither registration software i can do, validating registrations details, please wait......... and nothing happens. https://prnt.sc/10h93yc Edited March 9, 2021 by fmlisboajr create a link Link to comment Share on other sites More sharing options...
fmlisboajr Posted March 9, 2021 Author Share Posted March 9, 2021 4 minutes ago, fmlisboajr said: https://prnt.sc/10h93yc after logn time wait, it's crash Link to comment Share on other sites More sharing options...
DannR Posted March 16, 2021 Share Posted March 16, 2021 Remove the program from the Applications folder, then restart your machine. After this reinstall again the program from the next link, this is the previous version: http://www.oldversiondownload.com/oldversions/debut-6-62-2020-12-18(intel).zip Link to comment Share on other sites More sharing options...
fmlisboajr Posted March 16, 2021 Author Share Posted March 16, 2021 15 minutes ago, DannR said: Remove the program from the Applications folder, then restart your machine. After this reinstall again the program from the next link, this is the previous version: http://www.oldversiondownload.com/oldversions/debut-6-62-2020-12-18(intel).zip Great !!!! works, well, now what i do with new license version 7 ? NCH can answer me ??? i have just upgrade from 6 to 7 !!!! Tks DannR Link to comment Share on other sites More sharing options...
Kim 1318 Posted March 17, 2021 Share Posted March 17, 2021 You might want to contact the NCH Technical Support team here: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
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