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sync copper to inventoria


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Please help me to sync  copper to inventoria. 

I met the following problem : unable to connect to through port 1097 - also I cannot find retrieve location. What is it and how to fill in this poart in the software ?

Thanks a lot for your advices 


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14 minutes ago, TECH Support said:

Hi, can you please open the port 1097 calling to your internet service provider? Once you open the port just run the wizard again and it should connect successfully¡

Hi, I am not a genius in managing softwares. So would you please explain me how to open the port 1097 ?  What should I ask to my internet provider ? thanks for you help ? 

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