Robyn98 Posted February 14, 2021 Share Posted February 14, 2021 I recently purchased the whole program and suddenly it started freezing and buffering. It also loops 2 seconds of audio but keeps playing the video normally. How do I stop this? Link to comment Share on other sites More sharing options...
borate Posted February 14, 2021 Share Posted February 14, 2021 Look at the start-up screen or the left-bottom corner of the VP window - what version is being used? Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. After doing that, close the program and restart it. Under OPTIONS | DISK tab, Clear Unused Cache Files, then reload your project. If bad behavior persists, someone here will help if you take a minute to share. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
Nationalsolo Posted February 14, 2021 Share Posted February 14, 2021 Hi Has the audio fully loaded? Nat Link to comment Share on other sites More sharing options...
Robyn98 Posted February 14, 2021 Author Share Posted February 14, 2021 I'm not sure. I've only been using the program for about a week. I saw a green line above the video track section and assumed that's meant it had loaded. Link to comment Share on other sites More sharing options...
borate Posted February 14, 2021 Share Posted February 14, 2021 The green caching line over video clips means just that. Please share your project; someone will have at it and come up with a solution. What version is running? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now