Jump to content

Free version gone? How to get backup data?


gunnerstacklebox

Recommended Posts

So my business consists on one employee, me. According to the terms and conditions Copper is free to use for small businesses with less than 5 employees. I've not seen any indication that has changed,


Normally I have Copper on two computers, one in my store that functions as my till (Windows XP), and one on my main laptop (Mac OSX) that I use for backing up and printing reports out. Due to Covid we had to close down for a while. When we finally re-opened I had a line up of customers waiting and my XP laptop stopped working properly. I had to try first using my MacOSX laptop as back up but it wasn't compatible with my receipt printer. As a last resort I rebooted into Boot Camp on my Macbook and installed copper on the Windows 7 partition, loaded the last backup.
The XP laptop is since fixed, but I had to use the Windows partition on my macbook for a couple days. I went on again yesterday to back up the data to transfer to both the OSX program and the WindowsXP till, but it will not allow me to open it. I get a message box forcing me to the payment page or closing the program. Is there any way past this that doesn't require a credit card or to get the backup data off it? The program still opens and runs fine on both the OSX version and Windows XP laptop.

If there has been a change and it's no longer free then should NCH not warn users before cutting off access to their data?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...