kamcknig Posted January 27, 2021 Posted January 27, 2021 A lot of the pre-packaged voices that come with the application don't seem to work. Others AND custom ones that I create do seem to work the first time I try them when launching the application, but then if I switch off of them and back to them, they stop working again. If I restart the app and attempt to use any custom ones that I create, they no longer work and i have to recreate them each time and then they will work. I have tried exporting them after creating them and re-importing them instead of recreating them from scratch but this still does not work. Whenever this happens, the status window goes into an endless loop of messages Please see image: https://kamcknig-forum-data.s3.amazonaws.com/2021-01-27+17_18_13-Voxal+by+NCH+Software+-+(Unlicensed)+Non-commercial+home+use+only.png
Fred28 Posted January 28, 2021 Posted January 28, 2021 That sounds like it might be a bug. Have you tried reinstalling the program and see if that corrects the issues you mention? If not, try doing so and if you still have issues the best I can recommend is for you to contact NCH Technical Support here: https://www.nch.com.au/support/index.html
kamcknig Posted January 28, 2021 Author Posted January 28, 2021 Hi, I have tried the repair option but have not tried to uninstall fully and reinstall. I'll give it a shot, thank you for the link
kamcknig Posted January 28, 2021 Author Posted January 28, 2021 DIdn't work, I'll submit a request, thank you
Mewkitty22 Posted June 2, 2022 Posted June 2, 2022 Posting to mention that this is the exact same issue I'm also experiencing. If you ever heard back from support as to how to fix this error, I'd love to hear it.
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