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VideoPad Won't Export

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I bought VideoPad Aug 2019. it stopped letting me upload straight

to youtube. Now, it won't EXPORT!  I re-installed it, it would go for a few seconds

then just stop. re-stalling didn't help. what the heck do I do now? I already paid

for it twice. thanks... please email me with help or I'll go crazy

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You should never have to pay twice, unless you intentionally upgrade after the six-month free period.  And there's no mandate to do that.  Stick with what works, and check out newer releases, unlicensed, at anytime.  Just retain your installer and registration info.

YouTube uploads usually succeed but sometimes the VP quota is exceeded.  In that case, try again in the early hours of the morning.  Or simply export a file, then use YouTube's uploader.

As to the export issue, Clear Unused Cache Files - under OPTIONS | DISK tab.  It's wise to do that prior to beginning a new project.  If that doesn't help...

Share your project.  Someone will take a look and come up with a fix.  The process is easy, quick and can be done privately.  Just follow these steps...

  •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
  •     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
  •     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
  •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

          *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

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