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Audio delay negative 2X (Audio became like robot talk)


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I am a trial VideoPad user downloaded today (29 Dec 2020).

My Video file already has Audio.  My project is to add title across the Video.

In edit mode, when I play the Video, the Audio is delay at minus 2X speed.  When I speed-up the Audio to 2X, I got expected Audio.  Then, I exported to Video File, in exported Video File, I got delayed Audio recorded.

Do I need to apply the patch?

Please advise, How can I purchase on the product which does not work properly?

Kind regards,

Lawrence

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Update to the latest release.  For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.

Upload the odd file to a free server, such as MS OneDrive or Google Drive, get a shareable (pubic) link, copy the link and paste it here or to me in a Private Message, via the envelope at the top-right of this forum.  We'll take a look.

If using Google, be sure that "restricted" is changed to "anyone with link can view."

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