Laurie Saunders Posted December 19, 2020 Share Posted December 19, 2020 I have a recording from 12-11 that used to have the audio, but now won't play it. All subsequent videos (through the webcam are silent. Link to comment Share on other sites More sharing options...
Jsalgado Posted December 21, 2020 Share Posted December 21, 2020 Have you try to experiment with different output formats? Please try with mp4, avi and wmv. Let us know the outcome. Link to comment Share on other sites More sharing options...
Nuno Valente Posted December 22, 2020 Share Posted December 22, 2020 12 hours ago, TECH Support said: Have you try to experiment with different output formats? Please try with mp4, avi and wmv. Let us know the outcome. I tried everything and did not work, I have a MacBook Pro,with MacOs High Sierra (10.12.6), an Intel Core i5 Cpu (2,4 Ghz), and every time I record a video capture, it records image, but no sound. So it looks that I'm not the only one. That is why I just complained to Paypal already to get my buy, refund. This is a mess, all videos for support were made for Pc, and there are no ones for Mac available! Link to comment Share on other sites More sharing options...
Chris75 Posted December 24, 2020 Share Posted December 24, 2020 The webcam you are using, is it the integrated on the MacBook or are you using a different webcam. Are you trying to record the audio that plays through your microphone or through the speakers? The video that you created 12-11, are you able to play it on another media player, like iTunes or QuickTime? Link to comment Share on other sites More sharing options...
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