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If you purchased the Silver support plan, you can submit a support ticket here to get prioritized email support: https://www.nch.com.au/support/index.html

If you paid for the Platinum plan, you should have received an email with the contact phone numbers and the password to access.

Sadly, the program does not include those violin notations. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/

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